Can customers use their gold MILITARY STAR Card at the commissary?
Yes. However, if a customer is using a gold MILITARY STAR Card, they could be missing out their rewards. Please ask them to visit their local exchange or call the Exchange Credit Program Customer Contact Center at 1-877-891-7827 to request a replacement card.
Are there any exclusions to what can be purchased on MILITARY STAR at the commissaries?
No. All Commissary purchases made with MILITARY STAR will earn two points per dollar.
Can customers apply for MILITARY STAR at the commissaries?
No. Customers may visit their local exchange to apply for MILITARY STAR, or they can apply online at MyECP.com.
Can customers make payments on their MILITARY STAR accounts at the commissaries?
No. Customers may visit their local exchange or make a payment online at MyECP.com.
Can customers use their MILITARY STAR Rewards Cards at the commissaries?
No. Rewards cards can be redeemed anywhere exchange gift cards are accepted, including any exchange location and online at shopmyexchange.com and myNavyExchange.com. Commissaries do not accept exchange gift cards or reward cards at this time.
Does the 10% first-day purchase discount apply to DeCA purchases?
Yes. Any purchase made with MILITARY STAR the first day will receive the 10% discount.
Who should customers contact with questions?
Customers can call the Customer Contact Center at 1-877-891-7827 or visit myECP for more information.
MILITARY STAR Card: Why are Disabled Veterans charged a transaction fee at the commissary when using the MILITARY STAR Card?
Certain veterans and their caregivers can now enjoy expanded shopping privileges at the commissary thanks to the John S. McCain National Defense Authorization Act of Fiscal Year 2019. This includes:
Purple Heart recipients
Medal of Honor recipients
Former Prisoners of War
Veterans with service-connected disabilities
Their caregivers
The legislation for expanded shopping privileges requires our Agency, as an Agency funded through taxpayer dollars, to implement a small fee for purchases made with credit or signature debit cards. This fee helps cover costs associated with credit and debit card transactions.
If you’re paying with cash or using Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) or eWIC cards, you won’t have to worry about any user fees!
Will customers earn MILITARY STAR rewards points at the commissaries?
Yes! Just like at exchange facilities, customers will earn two points for every dollar spent at the commissaries when using MILITARY STAR.
